<a href="https://www.51ima.com/icloud.html" style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(109, 148, 189); font-family: " microsoft="" yahei",="" simsun;="" font-size:="" 14px;"="">云電話呼叫系統(tǒng)</a><font color="#222222" face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><span style="margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap;">是新一代電話呼叫系統(tǒng)，支持自動(dòng)應(yīng)答、來電彈屏、通話錄音、云電話會(huì)議等功能，云電話可應(yīng)用于企業(yè)來電客戶電話管理、云電話外呼等場(chǎng)景。</span></font><div style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(68, 68, 68); font-family: " microsoft="" yahei",="" simsun;="" font-size:="" 14px;"=""><p style="margin-top: 0.63em; margin-bottom: 1.8em; overflow-wrap: break-word; border: 0px; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: rgb(25, 25, 25);"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">呼叫中心客服系統(tǒng)的應(yīng)用在的客戶心中可以塑造一個(gè)服務(wù)周到，工作高效的良好企業(yè)形象，不僅僅是為客戶提供便利，更重要的是，在企業(yè)和客戶之間搭建一座信任的橋梁，企業(yè)也可以充分發(fā)掘客戶需求，從而發(fā)掘更多的潛在客戶。</font></p><div style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">一、云電話呼叫系統(tǒng)的功能</font></div><p style="overflow-wrap: break-word;"></p><div style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><span style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(34, 34, 34); white-space: pre-wrap;"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">1、IVR語音導(dǎo)航</font></span></div><div style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><a href="https://www.51ima.com/icloud.html" style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(109, 148, 189);">電話呼叫系統(tǒng)</a><span style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(34, 34, 34); white-space: pre-wrap;"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">可自定義IVR流程，支持多級(jí)IVR、分時(shí)段IVR，充分滿足企業(yè)不同需求，提升企業(yè)形象。</font></span></div><div style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><span style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(34, 34, 34); white-space: pre-wrap;"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">2、來電彈屏</font></span></div><div style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><span style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(34, 34, 34); white-space: pre-wrap;"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">來電客戶自動(dòng)匹配，隨時(shí)編輯客戶資料并查看客戶歷史服務(wù)記錄，高效通話，減少查詢。</font></span></div><div style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><span style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(34, 34, 34); white-space: pre-wrap;"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">3、通話記錄</font></span></div><div style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><span style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(34, 34, 34); white-space: pre-wrap;"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">可針對(duì)分機(jī)設(shè)置是否進(jìn)行通話錄音，系統(tǒng)提供在線查詢、在線統(tǒng)計(jì)、在線播放、下載錄音等功能；</font></span></div><div style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><span style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(34, 34, 34); white-space: pre-wrap;"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">4、數(shù)據(jù)統(tǒng)計(jì)</font></span></div><div style="margin: 0px; padding: 0px; overflow-wrap: break-word;"><a href="https://www.51ima.com/" style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(109, 148, 189);">云呼叫系統(tǒng)</a><span style="margin: 0px; padding: 0px; overflow-wrap: break-word; color: rgb(34, 34, 34); white-space: pre-wrap;"><font face="宋體" size="3" style="margin: 0px; padding: 0px; overflow-wrap: break-word;">提供詳盡的通話統(tǒng)計(jì)和通話詳情，支持自定義時(shí)段和分機(jī)號(hào)查看，并以EXCEL格式導(dǎo)出。</font></span></div></div>