<h3><b><font color="#ed2308">2010年10月 成考真題作文</font></b></h3><h3><br></h3><div>你 ( Li Yuan)剛收到訂購(gòu)的一件商品，但是發(fā)現(xiàn)質(zhì)量有問(wèn)題，請(qǐng)你寫(xiě)一封投訴信，內(nèi)容包括：</div><div>(1)商品名稱(chēng)、訂購(gòu)時(shí)間、地點(diǎn)和價(jià)格;</div><div>(2)何時(shí)發(fā)現(xiàn)質(zhì)量問(wèn)題、何種質(zhì)量問(wèn)題；</div><div>(3)你所希望的解決方式。</div><div>開(kāi)頭結(jié)尾已給出</div><div><br></div><div>Manager<br></div><div>Customer Service Department</div><div>Dear Sir or Madam，</div><div> </div><div>Sincerely yours，</div><div>Li Yuan</div> <h3><font color="#ed2308"><b>參考答案：</b></font></h3><h3><br></h3><div>Dear manager,</div><div>I am a customer who bought a Nokia 2600 type mobile phone for 2600 Yuan from your company on 2010-9-1. I am afraid I really must complain about the quality of this product. </div><div>(<font color="#ed2308">我是你的顧客，我2010年9月1號(hào)在貴店花了2600元買(mǎi)了諾基亞-2600，我寫(xiě)信是為了投訴產(chǎn)品質(zhì)量問(wèn)題。</font>)</div><div>After using the mobile phone for two days several problems have been found. First, the mobile phone could not send text massages any more. If I sent massages, it would suggest that there were some problems with the phone, which have made a lot of trouble to me. Second, the camera couldn’t work as well as before. As soon as I took pictures, there were no pictures kept in the picture files. This kind of problem caused me a lot of troubles. I have gone to your company to explain the problem twice. But because of some reason, the problem has still not been solved. </div><div>I prefer to tell you directly in the hope that you will do something to solve my problem. I will be appreciative if you either make a refund or sent me a replacement. </div><div>（<font color="#ed2308">手機(jī)用了兩天才發(fā)現(xiàn)問(wèn)題。首先是手機(jī)再也發(fā)不了短信了。我一發(fā)信息，就顯示手機(jī)有誤，無(wú)法發(fā)送，這給我?guī)?lái)了很多困擾。第二，拍照功能也不如之前好了，每次拍照，圖片都無(wú)法保存，這也給我?guī)?lái)了很多麻煩。我已經(jīng)去你們公司解釋這個(gè)問(wèn)題兩次了，但因?yàn)槟承┰?，我的?wèn)題還是沒(méi)有得到解決。我只有直接跟你溝通了，希望你能幫我解決這個(gè)問(wèn)題。如果你能退款或換貨我將不甚感激。</font>）</div><div>Thank you for your attention to this matter. I am looking forward to hearing from you in the very near future. </div><div>（<font color="#ed2308">謝謝你對(duì)此事的關(guān)注，期待你的早日來(lái)信。</font>）</div><div>Sincerely </div><div>Yours, </div><div>Li Yuan</div>